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Important Visa Information


Non-Immigrant Visa Services

Please check ustraveldocs.com for scheduling or rescheduling interview appointments.

Expanded Interview Waiver

The interview waiver for Students (F and M visas) and Exchange Visitors (Academic J visas) has been extended until December 31, 2023. Interview waiver may now also apply for first-time applicants for petition-based employment visas including H-1, H-3, H-4, L (individual petitions only, blanket L petitions do not qualify), O, P, and Q visas. Petition-based visa applicants must have been previously issued a visa in any class or they must have traveled to the United States under the Visa Waiver Program. Please find more information on the expanded interview waiver guidelines here and visit ustraveldocs.com to see if you qualify for interview waiver.

Mail-in Renewals and Interview Waiver Processing Times

If you were issued a visa in the same class in which you are applying and your previous visa expired within 48 months, you may be eligible to renew your visa by mail. Our current estimated processing time for mail-in renewals and interview waiver applications is 1-2 weeks. Please do not contact us to check up on your case until after 1-2 weeks have passed or you may further delay processing time. Applicants are also responsible for the type of postage or tracking service they choose to use for their return envelopes, which may affect delivery time.

If You Reside Outside of Finland

Please check ustraveldocs.com for scheduling or rescheduling interview appointments.

Contact Us

For detailed information about Non-Immigrant Visas please visit http://www.ustraveldocs.com/fi.

English and Finnish speaking customer service agents are ready to assist you from 9:00 a.m. to 5:00 p.m. local Finnish time. The call center is closed weekends and Finnish national holidays, as observed by the U.S. posts.

Callers in Finland: Call (09) 4245 1555

Callers in the United States: Call +1 703-520-2571

To reach a customer service representative via email, please write to support-finland@ustraveldocs.com.

For case-specific inquiries, please contact the Visa Unit through our Visa Navigator (Google Forms).

Security Information

Limiting waiting room capacity

  • Due to safety regulations, family members and/or other individuals not required for the passport process will not be admitted.

No laptops or large electronic devices

  • Please do not bring large electronic devices to your appointment.
  • The U.S. Embassy provides no storage for your laptop or large electronic devices, and these items will not be permitted to enter the Embassy.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.